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    Frequently Asked Questions

    What is your return policy?

    Your satisfaction is our top priority. If you’re not absolutely satisfied with your purchase, you can return it for a full exchange or refund within 30 days of receipt, regardless of customization. Some restrictions may apply.

    When will my order ship?

    Most products are manufactured and shipped within 24 hours. For exceptions, please see the detailed list of turnaround times here.

    What are your shipping options?

    You can choose from Express, 2-Day, Standard, and Economy services. If you need your order ASAP, Express shipping will deliver it to you in 1 to 2 business days from the date of shipment. Please allow 2 business days for our 2-Day Service, 4-7 business days for Standard, and 7-11 business days for Economy. Available shipping options will vary depending on the product type, quantity ordered, and address type. Click here for more information.

    You can also sign up to get FREE standard or 2-day shipping for an entire year.

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